FAQ

How long does it take to process my order?

Orders are typically shipped within 1-10 days

How long does shipping take?

The Netherlands 

1 - 2 business days. Please note that no mail is delivered on Mondays.

European Union (& UK, Norway & Switzerland)

Up to 4 weeks (usually within 1 weeks)

 United States:

 Up to 8 weeks (usually within 2 weeks)

 Rest of the World

Up to 8 weeks

Do you ship internationally?

Yes, I do! Parcels will be sent with tracked shipping. Customers are responsible for any customs fees that apply. But orders with only stickers/flat items will be sent untracked via letter mail by default  in efforts to reduce shipping costs. But you still have the option to upgrade to tracked shipping if you'd like.

Will there be any customs?

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs. I cannot mark international orders with a lower value or as a gift to avoid customs and/or taxes because this is illegal.

I entered the wrong adress. What now?

If your order has not already shipped, I can fix that for you! Please send me a message via the contact form or email us at info@mysticscribbles.com as soon as possible with your order number and the correct shipping address. If the order has shipped, we are not responsible for missing orders sent to incorrect or undeliverable addresses provided by the customer.

Do you take commissions?

I am currently taking commissions. Check out the commission tab or email to info@ashleyosayande.com with your request.